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Phone systems for government & public agencies

Libraries, transit authorities, and public health departments already rely on PEC for voice systems. Plans start as low as $9.99 a month.

Example call flow

Here's one way calls could be handled. We build yours around how your team works.

A resident calls and hears an auto attendant. option 1, recording: hours for every location; option 2, branch: rings that branch's desk; option 3, department: rings the right office. After hours: plays hours and closure notices. Also: notifications, voice and text announcements.
An example setup. Menu options, greetings, and after-hours rules are all yours to choose.

Why government & public agencies choose VoiceSaver

  • Every branch on one system

    Connect libraries, offices, and depots across a city or county.

  • Department routing

    Callers reach the right department without being transferred.

  • Notifications

    Send voice and text announcements with PEC notification services.

  • Proven with public agencies

    References include a public library system and a transit authority.

Example: a library system with 6 branches

A typical setup we'd recommend. Every business is different, so your quote is built around yours.

  • A main number with a menu for every branch
  • Extension dialing between branches
  • Hours and events recordings for each branch
  • Staff on desk phones and the app
  • One bill for the whole system

Common questions

Do you work with public agencies?

Yes. The Kansas City Public Library selected PEC for a systemwide phone system across 11 locations, and Western Reserve Transit Authority runs VoiceSaver as its primary voice platform.

Can every branch share one system?

Yes. Branches dial each other by extension and share one menu, one admin panel, and one bill.

Can you send public notifications?

Yes. PEC notification services send voice and text announcements. Ask us about them.

Get a quote for your business

Calls, fax, texting, toll-free numbers, voicemail to email, 911, and free number porting are included. Tell us about your office and we'll send an exact quote.

  • Keep your current numbers
  • Yealink phones set up before they arrive
  • Support from our team in Aberdeen, New Jersey
How many people need a phone? *
What do you need? (choose any)