Home / Industries / Auto dealers & repair shops

Phone systems for auto dealers & repair shops

Sales, service, and parts each need their own team. Stop making customers wait on hold to be transferred. Plans start as low as $9.99 a month.

Example call flow

Here's one way calls could be handled. We build yours around how your team works.

A driver calls and hears an auto attendant. option 1, sales team: rings all salespeople; option 2, service writers: ring in order; option 3, parts counter: rings the parts desk. After hours: voicemail, emailed to the service manager. Also: shop paging, page the floor from any phone.
An example setup. Menu options, greetings, and after-hours rules are all yours to choose.

Why auto dealers & repair shops choose VoiceSaver

  • Sales, service, and parts

    Each department gets its own menu option and group.

  • "Your car is ready" texts

    Text customers from the shop number.

  • Overhead paging

    Page the shop floor from any phone.

  • Call recording

    Review calls for training and quality, where allowed.

Example: a repair shop with 2 service writers and 5 technicians

A typical setup we'd recommend. Every business is different, so your quote is built around yours.

  • 4 Yealink desk phones and 1 cordless phone for the shop floor
  • Main number with an auto attendant
  • Hunt group for service writers
  • Overhead paging through an ATA
  • Business texting for pickup notices

Common questions

Can we page the shop floor?

Yes. Connect your paging amplifier through an ATA and page from any phone.

Can we text customers when their car is ready?

Yes. Business texting lets service writers text customers from the shop number.

Can each department have its own number?

Yes. Sales, service, and parts can each have a direct number as well as a menu option on the main line.

Get a quote for your business

Calls, fax, texting, toll-free numbers, voicemail to email, 911, and free number porting are included. Tell us about your office and we'll send an exact quote.

  • Keep your current numbers
  • Yealink phones set up before they arrive
  • Support from our team in Aberdeen, New Jersey
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